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Pilot Marketing GDPR Policy

Privacy Policy

Effective Date: 2021
Business Name: Pilot Group
Website: https://www.pilotmarketing.com.au/

1. Introduction

Pilot Marketing (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, in accordance with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws.

2. Data Controller

Pilot Marketing is the data controller responsible for your personal data.

Contact Details:
Email: paul.b@pilotmarketing.com.au
Business Location: 707 Military Road, Mosman, 2088, Australia

3. Information We Collect

We may collect and process the following types of personal data:

3.1 Information You Provide

  • Name

  • Email address

  • Phone number

  • Business details

  • Any information submitted via contact forms, enquiries, or consultations

3.2 Automatically Collected Data

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device and usage data

3.3 Marketing & Communication Data

  • Preferences for receiving marketing

  • Engagement with emails, ads, and campaigns

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide services

  • Deliver website design, marketing, and consulting services

  • Send updates, marketing communications, and offers (where consent is provided)

  • Improve website performance and user experience

  • Analyse campaign and business performance

  • Comply with legal obligations

5. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Consent – when you opt-in to marketing communications

  • Contractual necessity – to deliver agreed services

  • Legitimate interests – to improve services, marketing, and operations

  • Legal obligation – to comply with applicable laws

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Analyse traffic and behaviour

  • Deliver targeted advertising

You can control or disable cookies via your browser settings.

7. Data Sharing & Third Parties

We may share your data with trusted third parties, including:

  • Website hosting providers

  • Analytics platforms (e.g., Google Analytics)

  • Marketing and advertising platforms

  • CRM and email marketing tools

All third parties are required to handle your data securely and in compliance with GDPR.

8. International Data Transfers

As an Australian-based business, your data may be transferred and stored outside the European Economic Area (EEA).

We ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)

  • Secure data handling practices

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal and regulatory obligations

10. Your Rights Under GDPR

If you are located in the EEA, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at: contact@pilotmarketing.com.au

11. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure servers and hosting

  • Encryption where applicable

  • Access controls and internal safeguards

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

13. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

15. Contact Us

If you have any questions about this Privacy Policy or your data, please contact: Pilot Group
Email: paul.b@pilotmarketing.com.au
Website: https://www.pilotmarketing.com.au/

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